Serviced Office Space News

Building a client contact strategy

The worst scenario for your clients is when they ring your business and are greeted to a recorded answering message. This comes top of the list as a complaint that clients have about businesses and their telephone handling service. Many large businesses are now looking at moving away from these automated handling systems.

In reality you cannot remove all automated call handling tools especially if you take a large amount of calls. It is possible though to analyse call patterns and the type of requests that are received. With this information you can develop a customer contact system that helps decrease client complaints.

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Liverpool office space in demand

A Bruntwood building in Liverpool, No. One Dale Street, is seeing plenty of office space demand following news of its £2m make-over.

Ready for January next year, the 50,000 square foot building is becoming a place that the SME community in the area are all talking about and wanting to move in to.

Because of the historic looking building mixing the old with the new, it is seen as a cool place to work from by the creative community who relish open plan style offices in historic buildings.

By January, the building should be completely full, giving its current residents, The Alan Johnson Partnership and RBS some company.

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London Office Space availability hits records high

The Royal Institution of Chartered Surveyors has reported a substantial drop in demand for commercial property. For agents and investors alike, this will make dismal reading as more and more surveyors report a fall in demand. Along with a general fall in demand for commercial property, RICS also found that the amount of available office space in central London his risen at the fastest rate since they began conducting the survey.

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Press Release: Bizspace acquires new business centre in Scotland

There has been an increased demand for flexible office space solutions from new businesses and the SME sector in recent times and as such Bizspace have acquired 8 new flexible and managed workspace centres in Scotland. One of the newest business centres located at Earls Gate Park in Grangemouth opened in July provides a wide range of office, studio and light industrial units with the aim of making it easy for businesses to relocate to the area.

Shirley Henderson, Bizspace’s regional manager, said that the first business centre they acquired in Grangemouth in 2007 proved so popular at getting businesses and jobs to the community that they just had to open a second centre. As there is a real shortage for quality workspace in the area, it is hoped that it will fill the gap with flexible workspace from 108 sq ft to 2,800 sq ft.

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United Business Centres takes new client in Manchester

UBC are proud to announce the arrival of a new major client to their Salford Quays business centre in Manchester.

The company, dotMailer, with headquarters in London have decided to move in to their first northern office space following the demand created by a plethora of new clients in the north west region.

You can read the full press release over at Office PR, the free press release site from the people behind Choregus.

Again, UBC are proving to be the noisest office space company online with great work from their PR team.

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Low cost serviced offices with a twist

Yesterday I was made aware that a North West based storage company was also offering serviced offices at their locations.  I got my notepad out and left to investigate…

The company is called Big Storage and they have several storage facilities around the North West including Chester, Warrington, Morecombe, Lancaster and Macclesfield.

With a location close to Choregus HQ in Wilmslow, I thought that I would travel to this facility.

I got to the huge building which to be honest looked the least likely place in the world to house office space, but I was met by the manager of the centre, Sean Jinks, who explained exactly what the business did and for what type of clients, and it quickly became clear why serviced offices were such a good idea at the location, for a certain type of customer. Read the rest of this entry »

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Five ways to cut waste and save money in the office

Reducing office waste makes sound financial sense whilst also helping to protect the environment. There are dozens of ways that your business can reduce it’s impact on the environment. Today, we have outlined five steps that could help reduce waste and save your business money.

IT

• Email has had a huge impact upon the way businesses work. However there is still room for a reduction in how much is sent in the post. Rather than post marketing material for example, why not send it via email. It is more likely to be read and will go to the correct person immediately.

• Turn PC’s off at night, this is also more secure than leaving yourself logged on. A computer that is on standby still uses half the energy needed to power it normally.

Power

• Use long lasting light bulbs. They cost more than orthodox light bulbs but last a lot longer.

Paper

• Use recycled paper, its cheaper!
• Adjust the printer so it prints on both sides. Many workers will print a document just to proof read it more easily.  So there is no need for separate sheets of paper.
• Do you have material being routinely sent to your businesses that always goes straight in the bin? If so inform the sender that they are wasting both your resources.

Printing

• Colour printing costs upto 50% more than in black and white. Try to keep colour printing to when it is absolutely necessary.
• Don’t bin the ink cartridge! They can be recycled.

Water

• Plastic cups can be convenient, but create a lot of waste as people rarely re use them. Use glasses instead.
• Use a water displacement bag to reduce the amount of water used per flush.
• Don’t over fill the kettle.

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Commercial property prices need to fall fast

Property prices need to fall by 10% before the market really starts to move again and buyers start looking around for options. Patrick Vaughan from London and Stanford said that it is simply not the best time to consider buying commercial property and a serious reduction in price is needed to get buyers interested once more.

This of course is not good news at all for businesses looking to buy office space. So what impact will this news have on the serviced office industry? Choregus thinks that the news is a great opportunity for serviced office providers. With less people buying, there will be more need for rented office space and the serviced office sector will capitalize on the weak commercial market.

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